A commercial and strategically focussed HR Professional with experience gained through operational management within Customer Service across different markets. A creative, influential, innovative leader with proven ability in delivering operational efficiencies, culture change and value add business solutions which drive sustainable business performance. Develops and nurtures working partnerships through effective engagement and collaborative client relationships.
Specialties: Leadership Development, Performance Management strategy and process, Talent Management strategy and process, Recruitment and Selection end to end design, Assessment and Development centre design, Career Coaching, Facilitation. CIPD, MBTI, WAVE, SHL Level A & B, Hay Evaluation Practitioner. Success Factors implementation of Performance & Goals, Talent & Succession, Learning Management System and Recruitment. Digital transformation skills and capability.